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Human Services Program

The Human Services Program combines vital coverages and risk management services for a wide range of human service organizations such as adoption agencies, outreach programs and mental health service providers.

Features and Benefits Back To Top
  • Professional liability, general liability, property, automobile liability, umbrella and other specialty coverages available
  • Abuse and molestation liability and accidental death and dismemberment liability insurance included
  • Mono-line or package policies
  •  Defense costs covered outside the policy limit
  • Punitive damages covered where permitted by law
  • Numerous risk management tools and services are available to help insureds manage risk and mitigate exposure.
 
Claims Back To Top

TO REPORT A CLAIM, PLEASE CONTACT US AS DIRECTED BELOW

All policies issued by Granite State Insurance Company, New Hampshire Insurance Company or Illinois National Insurance Company are handled as follows: 

Email:ayorkclaimsintake@york-claims.com
FAX:  1-973-404-1040
Telephone: 1-866-391-9675 (YORK)

Mail:  YORK Claims Services, Inc.  
          99 Cherry Hill Road, Suite 102  
          Parsippany , NJ 07054  
          Attn:  Jenai A. Russell, Manager

All policies issued by Lexington Insurance Company are handled as follows:

General Liability
Mail:  General Liability Claims Manager
         Lexington Insurance Company
         100 Summer Street
         Boston, MA 02110

Fax: 1-866-542-8028
Email:  lexgeneralliability@chartisinsurance.com

Professional Liability
Mail:  Professional Liability Claims Manager
          Lexington Insurance Company
          100 Summer Street
          Boston, MA 02110

Fax : 1-617-330-8360
Email:  lexprofessionalliability@chartisinsurance.com

Risk Management Services Back To Top

With the Human Services Program, insureds can take advantage of a broad array of risk management tools and services specially designed to help enhance risk management and mitigate losses. These include:

  • Armatus® Internet-based Abuse Training: online staff education helps reduce the risk of abuse within an organization and teaches staff how to protect themselves from false allegations of abuse. Training can be customized and tracked.

  • Toll-free Confidential Abuse Helpline: Confidential consultation and guidance on abuse prevention, risk management and incident response is provided from experts at Praesidium.

  • Abuse Safety Bulletin: A quarterly abuse risk management newsletter, published by Praesidium, helps keep policyholders and staff informed about abuse prevention best practices and current events.

  • Criminal Background Checks: A comprehensive background check package, including an initial telephone consultation on appropriate background checking; a standard consent form; a comprehensive user manual; and expert guidance to help interpet background check results.

  • Online Safety Trainer: Covenenient online safety and risk management training, with courses tailored to human resources organizations, is available via Lexington Insurance Trainer.

  • My Risk Management Plan: a web-based program designed to assist human and social services organizations in creating comprehensive and customized risk management plans.

  • RiskTool: Policyholders also receive complimentary access to RiskTool, a revolutionary risk management software solution that organizations use to help identify and mitigate casualty risks in the workplace. With RiskTool, insureds have a single source to manage safety policies, programs, audits, and training to help ensure that their business is compliant with government health and safety regulations.